Implementing HR Software: The Importance of Good Change Management By Shaun Bradley

When you implement a new HR platform, it is important to plan ahead. As a leader in HRM solutions, OrangeHRM offers products and services for start-ups, SME, and global business. When we onboard deliverables, we are not only implementing a new system—but organizational change.  Good change management is essential. After you have done the difficult work of surveying needs, and HR software vendors, it is time to implement your new system.  Before implementation, be sure to address these points:
  • Project management:  Ensure your organization identifies a project leader to carry out implementation.  This includes creating a project plan, identifying and elevating risk, working with internal and external point personnel, and ensuring business and vendor communications run smoothly, and to expectation.  A good project manager keeps your implementation moving forward, oversees data conversion, and ensures that your company has its best chance for a successful rollout.
  • Evaluate your need:  Upon making a software decision, most organizations are ready to get started.  Work with your vendor to identify implementation options. With OrangeHRM, we offer services that track to the needs of our clients.  Our turbo implementation rolls out our software—including training and system optimization—in two weeks.  For clients without the need for speed, we offer personal onboarding that provides the same services over a slightly longer period.  As you plan your implementation, be sure to speak with your vendor about what services are available, at what cost, to suit your needs.  Rapid, thorough rollout offers a good opportunity for your employees to get a jump-start with your new system.
  • Statement of work:  The statement of work (SOW) is an essential document for any kind of tech implementation or build-out.  The SOW identifies a schedule, and describes the services you can expect.  Look for, and work out, a fine-grained SOW to ensure there are no gaps, or vague delivery assumptions.
  • Online or onsite training:  Onboarding software has never been easier.  Many vendors offer a variety of training services including documentation, Webex modules, onsite training, and follow-up services. OrangeHRM offers all of these options, customized to client need.  Online implementation is cost-effective, covers all discovery points, and offers a real advantage to small groups.  Using online training means no travel expenses or significant work down-time.  Onsite training offered by your HR software vendor gives employees a chance to work with the system in the presence of a specialist.  Geared to small or large groups, onsite training provides users with a full understanding of the capabilities of their new HR software.
As with any project, it is important that HR software implementation is delivered on time, and within budget.  Success is measured by the ability of your organization to move comfortably, and effectively, forward after launch. When you change your HR software—be sure you have structure in place to manage that change.  Work with an experienced, reputable vendor and be clear about your needs, expectations, and budget.