The HR Dictionary
Employee relations includes everything involved in maintaining employees’ well-being. The goal is to both reinforce the company's culture and make sure that employees are productive and getting along well with the management. Employee relations include both interpersonal and group relationships at work.
Some of the skills required for effective employee relations include good communication, negotiation, decision-making, collaboration, leadership, emotional intelligence, etc.
Some HR software provide in-built internal social media platforms where people of the company can post updates, give kudos, share photos and videos which supplements the efforts of the management to develop effective employee relations.